FAQ

When will my order ship?

Orders are typically processed within 2 to 5 business days, excluding weekends and holidays.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout.

Will I receive tracking information?

Yes. Once your order ships, you will receive a confirmation email with tracking details.

Do you accept returns?

Due to the hygienic nature of beauty products and tools, all sales are final unless an item arrives damaged or incorrect.

Are your products cruelty-free?

Yes. Hottie Beauty products are cruelty-free and thoughtfully formulated with high-quality ingredients.

Can your products be used on both brows and skin?

Yes. Many of our products are intentionally versatile and designed to be used throughout your skincare routine, from brows to skin.

How can I contact customer support?

Email us at support@shophottiebeauty.com